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We strive to answer all your questions. If, however, you are unable to find a suitable answer to your question[s] on our site, please don't hesitate to call us at 1-818-952-3478 to speak to one of our knowledgeable representatives.

FREQUENTLY ASKED QUESTIONS

Click on the question below to go directly to the answer, or just scroll down to view all questions and answers.

What transmitters will work with the Track & Train collars?
I have less than perfect hearing and enjoy hunting upland game birds. Does Innotek make a tracking collar for people like me?
How do I know when it is time to change batteries in my Command Series system?
Do I have to order 3-volt lithium batteries directly from Innotek?
My dog does a lot of swimming while we are hunting. Can the Retriever Trainer correct my dog if he is swimming?
How many collars can I operate off the CS-800 and CS-1600 transmitter?
What models of audible tracking collars do you sell?
My dog doesn't seem to be receiving correction every time I press the transmitter button. Any suggestions?
Do you offer any multiple dog training units that have a range of up to 1 mile?
Can you program the CS-800 or CS-1600 to stimulate one dog at one level and a second dog at a different level?
What is the standard manufacturer's warranty on your Command Series, The Houndsman, Retriever Trainers and the Beagle Master products
What sizes do the Remote Launchers come in?
How many Remote Launchers can the CS-1600 transmitter operate?
Which system can operate 3 collar receivers?
Do you have any rechargeable battery systems in your Sporting Dog Line?
What are the "bells and whistles" on the CS-1600TT?
 
Q: What transmitters will work with the Track & Train collars?
A:  The Command Series™ 1600 transmitter is the only transmitter sold to work with the Track & Train® collars.
Q:  I have less than perfect hearing and enjoy hunting upland game birds. Does Innotek make a tracking collar for people like me?
A: Yes we do. Innotek offers the PB-500 that has low frequency audible tones which are easier to hear by people with hearing difficulty
Q:  How do I know when it is time to change batteries in my Command Series system?

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A:  Both the collar receiver and the transmitter will let you know when it is time to change the batteries. The collar will give a slow red flash when it has a low battery. The transmitter will show a red light anytime a square button is held when it has a low battery.
Q:  Do I have to order 3-volt lithium batteries directly from Innotek?
A:  No. Most drug, grocery and department stores carry the same batteries we send with your system.
Q:  My dog does a lot of swimming while we are hunting. Can the Retriever Trainer correct my dog if he is swimming?
A:  Yes, provided both probes are making good contact and the dog is in range. Make sure that the receptacle cover (mud plug) is flush with the casing of the collar receiver. When the dog is wet and standing on dry land, the stimulation will spread over a larger area of the neck, increasing conductivity. Use a lower stimulation.
Q:  How many collars can I operate off the CS-800 and CS-1600 transmitter?
A:  You can operate up to 2 collar receivers from either one of these transmitters.
Q:  What models of audible tracking collars do you sell?

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A:  We offer several models of beeper collars. There is the TB-250 with a 400 yard range and the PB-500 with a 750 yard range.
Q:  My dog doesn't seem to be receiving correction every time I press the transmitter button. Any suggestions?
A:  First, we need to resynchronize the receiver to the transmitter and make sure the proper probes are being used on the dog. You will also want to make sure that the receiver is fit snugly around the dog's neck. One finger is all you should be able to get between the dog's neck and the strap. For assistance on specific systems, refer to our Troubleshooting Guides.
Q:  Do you offer any multiple dog training units that have a range of up to 1 mile?
A:  Yes. We have the CS-200LR, CS-300LR, CS-800LR and CS-1600TTLR, HR-300 and the BR-500A
Q:  Can you program the CS-800 or CS-1600 to stimulate one dog at one level and a second dog at a different level?
A:  Yes, you can program the transmitter to stimulate 2 dogs at different stimulation levels and different stimulation types
Q:  What is the standard manufacturer's warranty on your Command Series, The Houndsman, Retriever Trainers and the Beagle Master      products?
A:  These products carry a 3-year manufacturer's warranty. The warranty covers any defects in materials or workmanship. The exception to this warranty is the Remote and Manual Launchers and the Auto-Backer, which carry 90-day warranties.
Q:  What sizes do the Remote Launchers come in?

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A:  The Remote Launchers come in 2 sizes. The RL-10 is used for small birds such as quail, chukar and pigeons. The RL-14 is used for larger birds such as pheasant and ducks.
Q:  How many Remote Launchers can the CS-1600 transmitter operate?
A:  If you are using 1 collar receiver then you can activate up to 15 launchers.
     If you are using 2 collar receivers then you can activate up to 11 launchers.
     If you are not using any collar receivers then you can operate up to 19 launchers
Q:  Which system can operate 3 collar receivers?
A:  The CS-300, BR-300-3, BR-500A, and the HR-303 (The Houndsman®).
Q:  Do you have any rechargeable battery systems in your Sporting Dog Line?
A: The Houndsman®, the Retriever Trainer®, BR-500A, the FS-102A, FS-300A, FS-302A and the FS-400A are rechargeable.
Q: What are the "bells and whistles" on the CS-1600TT?
A: The CS-1600TT combines the features of a remote training colllar with the features of an audible tracking collar. One added feature is the ability to change the tracking modes while the dog is in the field. It also uses a call button to help you locate your dog in thick cover.

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