Petsafe Product Warranty

    The manufacturer of PetSafe products, Radio Systems Corp., provides a Lifetime Warranty on all parts and a one year warranty on labor. Below is the exact warranty information provided by the manufacturer:

    PetSafe has a Lifetime Warranty on parts and one year on labor. PetSafe guarantees all parts of this product for life against manufacturing or parts defects. Misuse or incorrect handling is not covered. If your unit cannot be repaired, PetSafe may replace it with new or reconditioned merchandise. PetSafe will not pay for loss of time, inconvenience, loss of use of your product, or its failure to work, or any incidental or consequential damages.

    There is a nominal labor charge for out of warranty products but all parts are free during the warranty period. If you have had your system for more than one year, call customer service at 1-800-732-2677 to determine the labor charge.